- Refunds will be issued by the City of San Antonio Finance Department within 30 business days.
- Item(s) returned for a refund are subject to applicable overdue fines.
- Original receipts are required.
- For receipt assistance regarding online payments, please see a staff member.
- Processing fees, when assessed, will be refunded if item(s) is returned within 30 days from payment date.
- Lost items that have been partially paid are not eligible for refunds.
- Refunds will not be processed if returned item(s) is damaged or considered irrelevant material.
- No refunds are issued for printing or copying.
For more information, please call your local library.
