Our requirements for the My Account password are:
- It must be 8 or more characters (up to 30 characters). Please use something easy for you to remember but hard for someone else to guess.
- It must contain both letters AND numbers ("library05" is a valid password/PIN, "library” would not be valid, nor would "123456789")
- Please do not use special characters (i.e. @$)
- It may not be a "repeated" password/PIN. A repeated password/PIN is one in which:
- a character that is consecutively repeated three or more times(for example, aaaa, ababa, bbbb)
- a set of up to four characters is that is consecutively repeated two or more times (for example, abab, abcabc, abcdabcd).
- This FAQ covers more about how to create a password.